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Office Management, A.S. Certificate

Program Information

A.S. Certificate - Code 0914 - Catalog 2017/2018

Linda Cupick, Assistant Chair, 386-506-3511, cupickl@DaytonaState.edu

Diane Farrow, 386-506-3799, farrowd@DaytonaState.edu

School of Business Admin., 386-506-4227

Program Mission, Description, and Outcomes

Mission:

The mission of the Office Management Certificate Program is to prepare students through the use of an innovative curriculum that promotes student success for entry-level office management positions in customer relations, office support, and records management meeting local industry needs.

Description:

This program is designed for the student seeking employment as an office administration specialist. It provides a solid foundation in computer operations, word processing software, and office procedures. The student develops business communication, computation, computer software application and office management skills. This college credit certificate is articulated into the AS degree in Office Administration.

Outcomes:

Graduates of the program will be able to:

  1. Communicate in a clear and effective manner.
  2. Perform keyboarding and document processing activities.
  3. Demonstrate knowledge of human relations skills.
  4. Demonstrate employability skills.
  5. Develop leadership skills.
  6. Perform information processing and transmittal activities.
  7. Perform decision-making activities as related to business software and the office environment.
  8. Perform business computations, records and office management skills.

Credits earned in this certificate may be applied toward the 092600 Office Support (Technical Certificate) and the 222900 AS Office Administration. The 092600 certificate can be earned in the first semester. See the sample program of study.

Note: This program is eligible for federal financial aid and state bright futures.

Approximate Additional Costs

Program Tuition and Fees: $2,764*

Access Fee: $36 ($1.35 per credit)

Assessment Fee: $31

Textbook Estimate: $1,200

*In-state tuition only; out-of-state tuition will be higher.

Financing Options: All students are encouraged to apply for federal and state student financial assistance by completing the FAFSA at http://www.fafsa.gov. For more information on grant, loans and work programs available please see the Office of Financial Aid webpage at http://www.daytonastate.edu/finaid. Students are also encouraged to apply for one of the many Daytona State College Foundation scholarships offered each semester. For more information see: http://www.daytonastate.edu/scholarships.

Additional Admission Requirements

  • Program Specific Courses require a "C" or better.

Careers

Program Length: The typical length of this program is two (2) semesters (30 weeks) for a full-time student, with 7% graduating within 2 semesters for 2014-15. The Florida Education and Training Placement Information Program (FETPIP) lists the placement rate (2013-14) for this field at 100%.

Some program specific courses count toward the Office Support (Technical) Certificate #092600.

Some program specific courses count toward the AS Office Administration Degree #222900.

The following information is required by federal regulations to be provided to student for all vocational and certificate programs. Additional information on any career, job, or salary potential can be found at http://www.onetonline.org. For additional career information, please see: http://www.onetonline.org/link/summary/43-1011.00

Note: Need help preparing for your job search? Login to Daytona State's Career Services Online (CSO) to create your personal career account, or email your Daytona State College Career Advisor.

Program Specific Courses

ISM2000Business Information Processing

3

MNA2161Customer Service Management

3

OST1100Keyboarding and Formatting I

3

OST1110Keyboarding and Formatting II

3

OST1330Business English

3

OST2336Business Communications

3

OST2401Basic Office Procedures

3

OST2501Office Management

3

OST2713Advanced Computer Software Applications

3

Sample Program of Study

1st Semester

ISM2000Business Information Processing

3

OST1100Keyboarding and Formatting I

3

OST1330Business English

3

OST2401Basic Office Procedures

3

2nd Semester

MNA2161Customer Service Management

3

OST1110Keyboarding and Formatting II

3

OST2336Business Communications

3

OST2501Office Management

3

OST2713Advanced Computer Software Applications

3

Note: Sequence of courses may vary. Check catalog course descriptions for requisite requirements.

Total Credit Hours: 27

Notes

Upon completion of the first semester recommended sample program of study, students are eligible to apply for certificate 092600.