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Office Support (Technical Certificate), A.S. Certificate

Program Information

A.S. Certificate - Code 0926 - Catalog 2017/2018

Linda Cupick, Assistant Chair, 386-506-3511, cupickl@DaytonaState.edu

Diane Farrow, 386-506-3799, farrowd@DaytonaState.edu

School of Business Admin., 386-506-4227

Program Mission, Description, and Outcomes

Mission:

The mission of the Office Support Certificate Program is to prepare students for entry-level employment in a variety of office settings using an innovative curriculum which emphasizes student success and meets local industry needs.

Description:

Office Support (Technical Certificate) is a 12 hour college credit certificate in the Office Administration program. It is the first step toward the AS degree in Office Administration. This program teaches high quality entry office skills and in addition to being the first semester of the Office Administration AS degree, it is also valuable for clients of One Stop and Fresh Start programs to reintegrate into the work force. Job titles: Entry-level support positions such as general office clerk, office assistant, receptionist, office and administrative support worker, and information clerk.

Credits earned in this certificate may be applied toward the College Credit Certificates

This certificate is embedded in the following AS certificates: Office Management - 091400; and the AS degree in Office Administration - 222900.

Outcomes:

Graduates of the program will be able to:

  1. Communicate in a clear and effective manner.
  2. Perform keyboarding and document processing activities.
  3. Demonstrate knowledge of human relations skills.
  4. Demonstrate employability skills.
  5. Perform information processing and transmittal activities.
  6. Perform decision-making activities as related to business software and the office environment.

Note: The length of this program makes it ineligible for federal and state financial aid.

Approximate Additional Costs

Program Tuition and Fees: $1,229*

Access Fee: $16 ($1.35 per credit)

Assessment Fee: $31

*In-state tuition only; out-of-state tuition will be higher.

Additional Admission Requirements

  • Program Specific Courses require a "C" or better.

Careers

This certificate is the basis for continuing education. Graduates of this certificate are eligible to enroll in certificate 091400 or AS degree 222900.

Note: Need help preparing for your job search? Login to Daytona State's Career Services Online (CSO) to create your personal career account, or email your Daytona State College Career Advisor.

Program Specific Courses

ISM2000Business Information Processing

3

OST1100Keyboarding and Formatting I

3

OST1330Business English

3

OST2401Basic Office Procedures

3

Sample Program of Study

ISM2000Business Information Processing

3

OST1100Keyboarding and Formatting I

3

OST1330Business English

3

OST2401Basic Office Procedures

3

Note: Sequence of courses may vary. Check catalog course descriptions for requisite requirements.

Total Credit Hours: 12