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Office Support (Technical Certificate), A.S. Certificate

Program Information

A.S. Certificate - Code 092600 - Catalog 2019/2020

Linda Cupick, Assistant Chair, 386-506-3511,

Diane Farrow, 386-506-3799,

School of Business Admin., 386-506-4227

Program Mission, Description, and Outcomes


The mission of the Office Support Certificate Program is to prepare students for entry-level employment in a variety of office settings using an innovative curriculum which emphasizes student success and meets local industry needs.


Office Support (Technical Certificate) is a 12 hour college credit certificate in the Office Administration program. It is the first step toward the AS degree in Office Administration. This program teaches high quality entry office skills and in addition to being the first semester of the Office Administration AS degree, it is also valuable for clients of One Stop and Fresh Start programs to reintegrate into the work force. Job titles: Entry-level support positions such as general office clerk, office assistant, receptionist, office and administrative support worker, and information clerk.

This certificate is embedded in the following AS certificates: Office Management - 091400; and the AS degree in Office Administration - 222900.  This certificate is the basis for continuing education.


Graduates of the program will be able to:

  1. Communicate in a clear and effective manner.

  2. Perform keyboarding and document processing activities.

  3. Demonstrate knowledge of human relations skills.

  4. Demonstrate employability skills.

  5. Perform information processing and transmittal activities.

  6. Perform decision-making activities as related to business software and the office environment.

Financial Aid

The length of this program makes it ineligible for federal and state financial aid.

Financing Options: For more information on grant, loans and work programs available please see the Office of Financial Aid webpage at Students are also encouraged to apply for one of the many Daytona State College Foundation scholarships offered each semester. For more information see:

Approximate Additional Costs

Program Tuition and Fees*: $1,229

Access Fee: $13.44 ($1.12 per credit)

Assessment Fee: $34

*In-state tuition only; out-of-state tuition will be higher.


The following information is required by federal regulations to be provided to student for all vocational and certificate programs. Additional information on any career, job, or salary potential can be found at For additional career information, please see:

Program Length: The typical length of this program is one (1) semester (15 weeks) for a full-time student. The Florida Education and Training Placement Information Program (FETPIP) lists the placement rate (2016-17) for this field at 98%.

Note: Need help preparing for your job search? Login to Daytona State's Career Services Online (CSO) to create your personal career account, or email your Daytona State College Career Advisor.

Program Specific Courses

Program Specific Courses require a "C" or better.
ISM2000Business Information Processing


OST1100Keyboarding and Formatting I


OST1330Business English


OST2401Basic Office Procedures


Sample Program of Study

ISM2000Business Information Processing


OST1100Keyboarding and Formatting I


OST1330Business English


OST2401Basic Office Procedures


Note: Sequence of courses may vary. Check catalog course descriptions for requisite requirements.

Total Credit Hours: 12