Falcon-Aid Student Help Desk

Falcon Aid Student Help DeskKiosk Now Open!

Please visit us at the Daytona campus, Building. 300, Room 109

Falcon-AID Student Help Desk Kiosk

Personalized assistance via walk-in, email and over the phone

Our Mission

The Daytona State College Student Help Desk, Falcon-AID, is dedicated to being the first point of contact for students seeking technical assistance. Falcon-AID now works with the IT Help Desk and Falcon Online at the main Daytona State College campus to address all technical concerns with regard to the student/faculty/staff college environment.

We offer assistance with your smart devices in areas such as:

  • MyDaytonaState Student Portal (New Student Portal)
  • MyDaytonaState Student Portal password help
  • Navigating/accessing important service areas such as: Financial Aid, Admissions, Registration, etc.
  • Searching for available courses
  • Falcon Online support
  • Access to college DSC Wireless WIFI
  • Access to Office365 through your student account
  • Directions to appropriate academic departments
  • Assistance with smart devices (i.e., laptops, tablets, smart phones) in topics related to college resources/services (only)
  • And more...

Computer symbol WALK-IN HOURS (Daytona Beach Campus only)


Monday – Friday 7:30 a.m. – 5 p.m. (Building 300, Room 109)

Saturday 8 a.m. - 4 p.m. (Building 210/R103A)

SUMMER "A" – "B"

Building 300, Room 109

Monday – Thursday 7:30 a.m. - 5 p.m.

Friday 8 a.m. – 12 p.m.

Saturday CLOSED

telephone symbol OVER THE PHONE SUPPORT (386) 506-3950 or extension 3950 for on-campus calls:


Monday – Friday 8 a.m. – 8 p.m.

Saturday 8 a.m. – 4 p.m.

SUMMER "A" – "B"

Monday – Thursday 7 a.m. –8 p.m.

Friday 8 a.m. – 12 p.m.

Saturday CLOSED

Email us at: helpdesk@daytonastate.edu