Office Management

Max Nagiel, Department Chairperson, 386-506-3829, Max.Nagiel@daytonastate.edu

Nathan W. Kotas, J.D., Assistant Chair, 386-506-3511, Nathan.Kotas@daytonastate.edu

Carol Bellman, Senior Staff Assistant, 386-506-4227, Carol.Bellman@daytonastate.edu

Program Mission, Description, and Outcomes

Mission:

The Office Management Certificate prepares students for entry-level employment in office management, customer relations, office support, and records management through an innovative curriculum that develops the knowledge, technical skills, and professional competencies needed to meet local workforce needs.

Description:

This certificate prepares students for employment as office administration specialists. Students develop foundational knowledge and skills in business communication, business computation, computer software applications, office procedures, customer service, and office management.

Continue Your Education

Apply this certificate toward:

• Office Administration A.S.
• Office Support Technical C.C.C.

Outcomes:

Graduates of the program will be able to:

1. Communicate effectively in business environments.
2. Perform keyboarding and document processing activities.
3. Demonstrate effective human relations skills.
4. Demonstrate professional and employability skills.
5. Demonstrate leadership skills.
6. Perform information processing and information transmission activities.
7. Apply decision-making skills using business software in office environments.
8. Apply business computation, records management, and office management skills.

Completion Requirement:

• Earn a grade "C" or better in all program-specific and prerequisite courses.

Financial Aid

This program is eligible for federal financial aid and state Bright Futures Scholarship Program.

Financing Options: All students are encouraged to apply for federal and state student financial assistance by completing the FAFSA at studentaid.gov/h/apply-for-aid/fafsa. For more information on grants, loans, and work programs available, see the Office of Financial Aid webpage at daytonastate.edu/financial-aid/. Students are also encouraged to apply for one of the many Daytona State College Foundation scholarships offered each semester. For more information, see daytonastate.edu/scholarships/.

Career and Labor Market Information

Graduates may pursue employment in Office Management-related fields, including roles such as Office Management occupations. In the Brevard-Flagler-Volusia workforce region, approximately 5,240 workers are employed in these occupations, with an average annual salary of $43,560 and 418 annual job openings.

Occupational Overview: Perform administrative, clerical, and office support functions that facilitate efficient business operations, coordinate communications, manage records, schedule activities, and prepare documents.

Wage Distribution: 10th percentile: $32,210 | 50th percentile: $43,560 | 90th percentile: $61,240.

Data Sources: CareerSource Brevard Flagler Volusia Regional Demand Occupations List; FloridaCommerce Employment Projections Region 27; BLS OEWS Deltona–Daytona Beach–Ormond Beach MSA; SOC 43-6014.

Note: It is never too early to prepare for your career. Log in to the Daytona State Career Services Student Job Board to create your account, submit your resume for review, search for employment opportunities, and practice your interviewing skills through Big Interview. For assistance, contact Career Services to connect with a Career Advisor.

Program Specific Courses

27 Credits

Sample Program of Study

1st Semester

2nd Semester

Total Credit Hours: 27