Nathan W. Kotas, J.D., Assistant Chair, 386-506-3511, Nathan.Kotas@daytonastate.edu
Carol Bellman, Senior Staff Assistant, 386-506-4227, Carol.Bellman@daytonastate.edu
Program Overview
Mission:
The Office Support Certificate prepares students for entry-level employment in a variety of office settings through a curriculum that emphasizes communication, information processing, and workplace skills.
Description:
The Office Support Technical Certificate is a 12-credit college credit certificate within the Office Administration program. The certificate provides foundational office skills and serves as the first step toward the Office Administration A.S. degree.
This certificate prepares students for entry-level office positions and is appropriate for individuals seeking to develop office skills or re-enter the workforce. The program is also beneficial for participants in workforce reintegration programs.
Continue Your Education
Apply this certificate toward:
- Office Management, C.C.C.
- Office Administration A.S.
Outcomes:
Graduates of the program will be able to:
- Communicate clearly and effectively.
- Perform keyboarding and document processing tasks.
- Demonstrate human relations skills.
- Demonstrate employability skills.
- Perform information processing and transmittal activities.
- Perform decision-making activities related to business software and office environments.
Completion Requirement:
- Earn a grade "C" or better in all program-specific and prerequisite courses.
Financial Aid
The length of this program makes it ineligible for federal and state financial aid.
Financing Options: For more information on grants, loans, and work programs available, see the Office of Financial Aid webpage at
daytonastate.edu/financial-aid/.
Students are also encouraged to apply for one of the many Daytona State College Foundation scholarships offered each semester. For more information, see
daytonastate.edu/scholarships/.
Career and Labor Market Information
Graduates may pursue employment in Office Support-related fields, including roles such as Office Support occupations. In the Brevard-Flagler-Volusia workforce region, approximately 5,240 workers are employed in these occupations, with an average annual salary of $43,560 and 418 annual job openings.
| SOC Alignment |
43-6014 – Secretaries and Administrative Assistants
|
| Demand Alignment |
Aligned to Region 27 labor-market demand data used for catalog review |
| Average Hourly Wage |
$20.94 |
| Average Annual Salary |
$43,560 |
| Annual Job Openings |
418 |
| Regional Employment |
Approximately 5,240 employed |
Occupational Overview: Perform administrative, clerical, and office support functions that facilitate efficient business operations, coordinate communications, manage records, schedule activities, and prepare documents.
Wage Distribution: 10th percentile: $32,210 | 50th percentile: $43,560 | 90th percentile: $61,240.
Data Sources: CareerSource Brevard Flagler Volusia Regional Demand Occupations List; FloridaCommerce Employment Projections Region 27; BLS OEWS Deltona–Daytona Beach–Ormond Beach MSA; SOC 43-6014.
Note: It is never too early to prepare for your career. Log in to the Daytona State Career Services Student Job Board to create your account, submit your resume for review, search for employment opportunities, and practice your interviewing skills through Big Interview. For assistance, contact Career Services to connect with a Career Advisor.
Program Specific Courses
12 Credits
Total Credit Hours: 12